Reviews for Smiths Landing Apartments

Posted On: 9/21/2020

HVAC Issue

I have HVAC issues this morning. And the gentleman fixed the issue perfectly! I really appreciated your help on the issue!

By: Y.K. Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for your review! Our goal is to respond quickly and efficiently with all of our service requests.

Parking:

Maintenance:

Staff:

Posted On: 1/4/2020

Great staffs and maintenance

The maintenance guy Smiths is wonderful! He finished his work fast and professionally, we are already satisfied with his work!

By: Ju-Hsuan Huang Verified Resident

Source: Property Site

Thank you so much for your review! Our goal is to respond quickly and efficiently with all of our service requests.

Posted On: 2/25/2019

Excellent maintenance service!!!

On this morning I contacted the Leasing Office because my heat went out after the blackout on last night. 15 minutes later Mr. Michael (Maintenance Staff) was knocking at the door. 30 minutes afterwards he had accessed and correctly repaired the unit. Mr. Michael was VERY polite, professional, and knowledgeable. You Sir are an ASSET to your trade and our community!!! Again, Thank You!!

By: Taylor Mcfadden Verified Resident

Source: Property Site

Thank you so much for your review! Our goal is to respond quickly and efficiently with all of our service requests.

Maintenance:

Posted On: 6/19/2018

Best maintenance staff!!!

I have been having issues with my AC quickly getting clogged, causing it to leak onto my floors and into the walls. Michael has been such an amazing help, from working to unclog the pipes, making sure my carpet gets cleaned when it dries, and removing as much water as he can. He always responds promptly to my maintenance requests and answers all my questions. He is honest about what is goig on and what to expect after he leaves. He is a great asset and so friendly when I see him around the complex. Definitely a favorite!!

By: Stephanie L Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for your review! Our maintenance team strives to be available whenever you need us and they love to hear from our residents.

Overall Rating

Ratings By Category

Maintenance

Parking

Staff

Amenities

Value

Location

Noise

Testimonials

Lived here senior year of college with my roommate in an exterior, top floor apartment and loved it.
Tessa, Google Reviewer

Free parking is a really nice bonus. Easy access to the Hethwood bus line and the VT campus.
Google Reviewer

The ladies in the office were always super nice to me. I was in there quite often and they knew me by name and were willing to help.
Google Reviewer

Very modern apartment. Administration is very polite, respectful, professional and helpful.
Mustafa, Google Reviewer

The gym and quiet study space were both very useful throughout my 3 years of living there. Overall, I would recommend this apartment as a great place to live while at Virginia Tech.
Ashley, Google Reviewer